Workmanship and service were outstanding; Lee's provided multiple consultations because of floor conditions that existed before we contracted for the work. Excellent, ethical advice as to the nature and scope of work that needed to be done. Would not use any other flooring company.

We had a great experience with Lee's. They installed hardwoods to match and they did! They forgot to stain the floor vents and the owner came out and got them then brought them back to us. We are having them back to do more.

They did a great job with our floors! Very timely and the floors look great. The only reason I gave 4 stars instead of 5 was that they had to come back to fix a damaged tile under our stove...otherwise they were great.

June 30,2003
To all the folks at Lee’s-
We want you to know how very pleased we are with the “new look” you provided for our house. Justin & Pat came in determined to buy an “awesome floor” for us and that is exactly what they did. We so appreciated their hard work and there desire to have it perfect. All your crews were polite and capable- we enjoyed meeting each of them. We also appreciated the good advice and helpful attitude in the office. You’ll certainly have two good recommendation to others for a job well done.
 

January 28th 2004
To all the super employees at Lee’s Hardwood Floors,
Those of you who worked on our floors, putting in new, and refurbishing the old, created a “work of art”. People who have looked at our floors can’t tell where the new ends and old begins. You are suberb at your job, and I can’t thank you enough for the effort and hard work I know went into restoring existing hardwood that has been covered up with carpet for years.
Scott & Melissa, Thanks for all the input and help getting wood ordered and insuring everything went well.
I cant say enough about the top quality of your company. Thank you so much. I love my Floors!
 

Thank you for doing such a wonderful job on our floors! We love it!

October 12th, 2009
Thank you for the beautiful work.
 

Marvin,
Just a note of thanks for the incredible job of finishing our hardwood flooring damaged by the icemaker leak! The match to the bedroom hardwood (not replaced) is only detectable by someone knowing…un trained eye will never detect a difference.
Also the “finish” cold air vent is much nicer! And the guys even accepted a UPS wine shipment on our behalf!!!

Marvin,
Your two young workers made our bad old floor look really good. Please tell them thanks and thanks to you too!
 

Dear Marvin,
Having practice construction litigation for 35 years and having been a construction mediator and arbitrator for 25 years, I have encountered untild numbers of developters, general contractors and trades over the years. Lee’s Hardwood is to be commended as one of the finest companies that I have encountered in all my years of practice. The time you took with us, your responsiveness, the ethics you demonstrated and the quality of the work were all exceptional.
From the time of your initial inspection of the existing floor condition, your repeated inspections while we determined the cause of the high moisture readings and your recommendations regarding the work to be performed, all evidenced a commitment to customer service. A letter cannot begin to detail everything that you did over the many months we worked toward resolution of the water infiltration so that you could begin your work.
Janet and I cannot thank you enough for all the time you devoted to the project and the expertise you brought to the project. Please feel free to use us as a reference.

Very truly yours,
Ronald P. Strote
 

2008
Beautiful Job, Thank you.
 

Dear Cory, Lylah, Del & Marv,
Thanks so much for the work this week. Its great to be back in place after the water problem. The floors look absolutely fantastic. Clean Sweep was great to have here. The crew was top notch.  Keep up the great work.
 

2009
Dear Marvin,
Fred and I are so pleased with the onsite installation of the wood flooring performed by Lee’s Hardwood Flooring. Each morning as we descend our stairwell, we so enjoy the beauty provided by the warmth of the oak throughout our home. We feel as though we are walking on furniture.
From start to finish, your employees were courteous, efficient, and listened to any concerns we had along the way. The placement of the flooring-mixing the coloration and grain, as well as the geometry required to extend into odd angles and closets-became an art form. Your employees did an excellent job aiding our choice of finish to coordinate with cabinetry and trim.
The use of Clean Sweep as your source for dust barrier and removal, was an excellent choice. They were incredibly sensitive to my asthma concerns. When I returned to the home, I was amazed at the clean up. After sweeping the first time, I found approximately 1 tablespoon of dust in my dust bin-amazing.
We thought the wood was gorgeous before we left the house in preparation for the stain and polyurethane to be applied but the job that awaited us upon our return took our breath away. The depth of color and gorgeous finish have transformed our home and certainly increased our real estate investments.
We appreciate the timely attention you made to call backs, several that were the result of the moving company. The young men who sanded and refinished the scratches where the refrigerator damaged the top coat have returned the flooring to its original finish. They worked some magic with their sandpaper and polyurethane. Thank you; those gouges would have really bothered us both.
Thank you for taking the care with our house, that I believe you would with your own home. You may consider us as a source of recommendation, should you ever care to do so. Please let every person who worked in our home know that we appreciate their craftsmanship and thank them for a job beautifully done,
Truly,
Cindy Rampy
 

Marvin,
Just a short note to tell you “Thanks” for sending the right crew to refinish.
We are very happy and the homeowner are excited to have a floor to be proud of in theier new Home, Finally!
Thanks Darren & George “Job extremely well done!
 

2005
Lee’s Hardwood,
We are very happy with our floor- you did a great job!
Thanks
 

2005
Dear Terry & Gwen,
We wanted to take this opportunity to let you know what a wonderful employee you have in Melissa at your Windsor office. Melissa was a godsend to us after we suffered a hardwood floor tragedy in our Estes Park, Co residence. We were distraught at the time but Melissa calmly and cooly took us through all the steps to remedy the situation and kept us apprised of the progress of the work. Her customer service skills are excellent. You are very fortunate to have her on your team.
The quality of the work done by your crew is also excellent. We are so pleased with the result and are quick to recommend Lee’s Hardwood’s to all our friends and acquaintances.
Thanks for a job well done
 

2007
Marvin & Del Ferris,
This note is to thank you for the work done by your flooring staff at our home recently. Scott and Clayton did an outstanding job of laying and interlacing the new wood floor with the existing floor. The joints were so perfect I kidded them about trying to save money on the price of “filler putty”. They cleaned up the mess during and after each work session which allowed us to stay in the house for the first couple of days.
We cannot say enough about Scott in regard to his work, advice and thoughtfulness. He designed most of the staircase and then did an “awesome” job of installing it. It turned out to be beaurtiful design with meticulous workmanship which is now the focal point of our home.
It is your credit to have Scott working for you with his skill, expertise and the positive comments he makes regarding his employer. If you ever need a reference, please feel free to give them our name and phone number.
Sincerely,
Norm Oliphant 223-3943
The Brazilian wide Cherry looks great! I am so glad you had the idea! Thank you so much for taking such good care of me and putting up with all the changes.
 

2010
Lee’s Hardwood & Boardwalk Design Center
Thank you so much for the beautiful and efficient job you did in our home. The tile work is so nice and the wood is awesome! You are very professional and we enjoyed working with you.
 

Just a short note to say “thank you”. We love our new hardwood floor that you installed. What an amazing job. Darren and George made our existing flooring look like new. The two together brings a smile to our faces! We thank you for taking the time to get it just right!

To Lee’s Hardwood & Boardwalk Design
Thanks again for a  job done above and beyond our expectations, exceeding anything we had dreamed with the work you did. Please thank Mike for the loan on this catalogue.
Del- Incidentally- Terry got golf balls and two boxes of candy since he likes sweets. Cory deserves praise for her work also.
 

Cory,
Thank you very much for arranging our kitchen project which turned out perfect. Marvin did a perfect job which we are so pleased.